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Manage Reward Card

FAQ

Overview

More information is needed...

Why I can't view my rewards?

  • Watch for an email (or letter) that will notify you when your reward is ready to claim on the DIRECTV Reward Center. You should receive it within 6 weeks of service activation.

  • Your service(s) must be installed or activated before the reward process begins.

  • Please ensure you entered the correct account number & ZIP code associated with your service.

  • If you entered the claim number on your letter, please ensure you entered the correct number.

Is your reward for a DIRECTV Stream Promotion?

  • Your claim number is needed to locate your DIRECTV stream reward.

  • Watch for an email (or letter) with the claim number. You should receive it within 6 weeks of service activation.

We're sorry.

We're unable to find a reward with the information you provided.

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The DIRECTV Visa® Reward Card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere that Visa debit cards are accepted in the United States, the District of Columbia, US Virgin Islands, and Puerto Rico.
The DIRECTV Virtual Visa® Prepaid Card is issued by Pathward, National Association, Member FDIC pursuant to a license from Visa U.S.A. Inc. The card may be used everywhere Visa debit is accepted online in the United States, US Virgin Islands, and Puerto Rico. Visa is a registered trademark owned by Visa International Service Association.